The lecture hall, 11:50
The class ends in ten minutes. No way to call without disturbing thirty people. Three lines, and lunch is waiting at the door.
Khedmi · WhatsApp ordering + kitchen ticket
Your customer orders on WhatsApp. The ticket lands in the kitchen.
The customer builds their order and pays from their phone. The ticket prints on the venue's printer, ready to prepare. No new app to install.
Fast food outlets, pizzerias and food trucks. Setup and compatibility checked with you.
PPizzeria · Order
Hello, I'd like 1 Pizza Margherita and 1 drink.19:04
Perfect. Pick-up at 19:30? You pay by card on this secure link.19:04
Paid. Thank you!19:05
Order #1042
1× Pizza Margherita€11.00
1× Drink€2.50
Total€13.50
PAID · TO PREPARE
Your customer orders the way they text a friend. No account to create, no app to install, no password.
✓No account to create
✓No app to install
✓Just a conversation
The journey
From the WhatsApp message to the kitchen ticket
The customer writes as if to a friend. The order takes shape in the conversation, is paid by link, and the ticket goes to the kitchen.
K
Khedmionline
⋮
Today
Hi, I'd like a Crousty and a Tacos XL19:02
Hello! 1 Crousty (€9.50) and 1 Tacos XL (€8.50) = €18.00. Pick-up around 7:30pm?19:02
Yes, 7:30pm19:03
Here is the secure payment link: khedmi.fr/pay/104219:03
Thank you! Order #1042 sent to the kitchen.19:04 ✓✓
Message
- The customer writesNo app to install: they use WhatsApp.
- The order takes shapeItems, extras, pick-up method.
- They pay by linkCard payment, without sharing their number.
- The ticket goes to the kitchenThe order prints, ready to prepare.
Preview — sample conversation.
Service under way · orders coming in
During the rush
Service keeps going, orders keep coming.
Mid-prep, stopping to take an order over the phone pulls the whole team off the line. With WhatsApp ordering, requests arrive written and structured while the kitchen keeps moving.
- Fewer phone interruptions during service.
- Written, legible orders, with no repeating back down the phone.
- One channel for direct orders, alongside your other channels.
- The paper ticket stays the reference in the kitchen, with no tablet and no training.
Those moments
Some moments can't be phoned in
A call forces you to step out, isolate yourself, speak up. A message doesn't.
The open-plan office, noon
Everyone can hear. Nobody wants to dictate their menu out loud. Writing gives back a little privacy.
The meeting that overruns
You can't step out, let alone speak. The message goes out quietly, the order is placed.
The baby has just fallen asleep
One call, and it all starts over. One message, and dinner arrives without a sound.
The metro, 6:30pm
The signal drops, it's noisy, you can't hear each other. Ten seconds of typing between two stops.
The office order
Six colleagues, six tastes. One message to copy, nobody has to repeat themselves.
On the phone, each of these moments is a lost order.
By sector
Built around the way you serve
Every venue has its own rhythm. The journey adapts to your menu and to how you work.
Fast food
Absorb the rush
- Orders get written while you cook.
- No more repeating items and extras down the phone.
- Legible tickets for prep.
Pizzeria
Keep takeaway flowing
- Size, recipe and extras captured cleanly.
- Fewer calls bunched at the same hours.
- A direct relationship with your customers, to bring them back.
Food truck
Serve with a small team
- Take orders before pick-up.
- No phone to juggle during service.
- A compact setup for a tight space.
Internet connection and printer compatibility to check for each location.
After service
Every order builds your customer list
Orders build up a history, your customers are recognised, and you can send them your promotions.
📊
Order history and dashboard
Find past orders, amounts and times, all in one place.
👥
Your customer list
Your customers' details and habits build up with each order.
🎯
Sending promotions
Send your offers to customers who have already ordered, from the same tool.
OrdersCustomersPromotions
Order #1042 · 19:04 06 •• •• •• 42Paid
Order #1041 · 18:52 06 •• •• •• 17Being prepared
Order #1040 · 18:40 06 •• •• •• 88Paid
Preview — sample interface.
Promotions are sent to customers according to the consents collected.
Installation
What you need in place
We check each point with you before setting up your venue.
📋
Menu and itemsYour menu, your items, your options and your pick-up hours.
💬
WhatsApp connectionA dedicated number and a WhatsApp Business account for the venue.
💳
PaymentThe payment account that will receive your customers' payments.
🖨️
Compatible printerThe venue's printer is checked before going live.
🔗
WhatsApp button on your websiteVisitors order straight from your website, with no account to create and no app to install.
Go-live arrangements and technical requirements are confirmed at the demo, depending on your hardware and your connection.
FAQ
The questions we get asked
Do customers need to install an app?
No. They use WhatsApp, which they already have on their phone. They scan the QR code or save the venue's number.
How does the order reach the kitchen?
The confirmed order is sent to the printer installed in the venue, which prints a prep ticket.
How does payment work?
The customer pays by card from their phone, through a secure payment link. They never have to read out a card number.
Can I keep my other ordering channels?
Yes. The solution adds to your existing channels: phone, counter, platforms. It does not replace them.
Is my printer compatible?
Compatibility depends on your printer's model and connection. We check it with you before going live.
What internet connection do I need?
A stable connection in the venue is needed, for the printer and for service to run properly. The exact requirement is confirmed for your setup.
How do we set the solution up in my venue?
We start with a demo, then set up the menu, the WhatsApp connection, payment and the printer, before a joint test.
Let's look at your venue
Tell us about your business: we'll show you the journey that fits your menu and how you work.
Would you rather talk to someone directly?
06 95 31 27 71By email:
contact@devarchi-technologies.fr
DEVARCHI TECHNOLOGIES
1 rue Antoine Volard
84000 Avignon